Reference

Legal terms for India accounts

This page sets out the legal rules that shape your account, your data, and the way we handle requests on draftkings.

India-first termsLocal-law accessAccount recordsData and cookies

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Local-law access and account use

draftkings Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our position is simple: access depends on local law and is available where local law permits. If the law where you are allows you to open an account, your use of the site still follows these terms, any extra local conditions, and the checks we ask

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for when needed. We may hold records tied to your profile, device, and payment activity so we can run the account, settle queries, and keep an audit trail. For Indian payments, UPI, Paytm, PhonePe and Google Pay are the context chips we use when a method
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is supported; availability can change by region and verification status. You stay in control of the details you share, and you can contact us whenever you want to correct or close a request tied to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Contact paths for legal requests

When a legal request needs a person, we route it to the account, privacy, or verification team that can act on it.

TRUST SETTINGS

Data, cookies and security

We keep the legal side of your account tied to a few fixed practices: we store only the records we need for account use, transaction tracing, and dispute handling; we use cookies…

Data handling

We keep your profile, contact details, device data, and account history only as long as we need them for service, record keeping, and legal duties that apply to us. After that, we remove or anonymise them where we can.

Cookies

Cookies help us keep you signed in, remember language and layout choices, and spot unusual access. You can change browser settings, but some legal pages and account checks may not work as intended if cookies are blocked.

Account security

Use a strong password, keep your phone and email current, and check for messages from us before approving any change. If you think someone else has entered your account, contact us straight away from a verified channel.

Record retention

We keep records for the period needed to handle account queries, statutory checks, and dispute resolution. Some files stay longer because the law or a formal request requires it, and we do not keep them forever without reason.

Change requests

If you want us to correct a detail, update contact data, or erase a record that can be removed, tell us exactly what needs changing and why. We will process the request after we confirm it belongs to you.

Contact route

Use the same email or form attached to your account so we can link your request to the right profile. That saves time and reduces the chance of a misfiled legal request.

Common legal questions for your account

These are the points people ask about most when they want to understand how access, records, corrections, and contact handling work. Each answer stays tied to the legal side of your account, so you know what we store, when we can act, and where local law limits access. If your situation is different, send us the exact details and we will point you to the right path.

Access depends on local law and is available where local law permits. If your region allows account use, the same terms, checks, and record rules apply to you from the moment you create or reopen the account.

You can ask us to correct contact details, update a legal name, or fix another field tied to your account. Send the exact change you want and the matching proof so we can process it cleanly.

We use account, device, and payment records to run the service, check access, settle disputes, and meet legal duties. We do not keep data longer than needed for those purposes unless a law or valid request says otherwise.

Yes. Use the contact route on the page and tell us which record set you want. We may need to confirm identity first, then we will share or act on the request as local law allows.

No. Cookies help the site remember sign-in state, language, and security checks, but they do not replace the legal terms on this page. Your browser settings can change how some features behave.

Write to the address or form linked to your account, then state the issue clearly. We route it to the right team, match it to your file, and send a reply through the same verified path.

We keep records only for as long as we need them for account handling, legal duties, and dispute work. Some files stay longer when a rule or a valid request requires it, and we remove others when the purpose ends.

Legal terms for India accounts

Contact paths for legal requests

Data, cookies and security

Data handling

Cookies

Account security

Record retention

Change requests

Contact route

Common legal questions for your account

01 How does local law affect my access?

02 What can I ask you to change?

03 How do you use my data?

04 Can I ask for my records?

05 Do cookies change the legal terms?

06 Who should I contact for a legal issue?

07 How long do you keep account records?

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