Reference

Privacy Policy for India Accounts

This privacy policy explains how draftkings handles account details, device signals and payment records for India access.

Account dataCookie settingsIndia accessRecord keeping
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draftkings Privacy Policy for India Accounts
REQUEST ROUTES

Where Privacy Requests Reach Us

If you want to ask how your data is used, change a consent choice or request a copy of a record, use the contact routes below.

Email Send your privacy request from the email tied to your account, and we will…
Live chat Use live chat when you want a quick answer on cookie settings, data use…
Help desk Our help desk keeps privacy cases in one queue, so status checks stay simple.
SECURITY AND RETENTION

Cookie, Security and Retention Rules

We handle privacy with a small set of rules. Data is collected only for account use, support, security and legal duties; cookies support sign-in, session control and language settings; and payment records…

Data use

We use account and device details to authenticate sign-ins, keep sessions running and answer your requests. We do not need extra fields unless a legal check or account repair truly requires them.

Cookies

Cookies remember language choice, session state and page settings, so you do not have to reset them every visit. You can manage browser controls if you want to limit that storage.

Account security

We watch for unusual sign-in patterns, failed attempts and device changes, then may ask for a fresh check before we accept sensitive changes. That helps protect your account and request history.

Retention

We keep records only while they are needed for account handling, dispute checks and legal duties. When the retention window ends, we remove, reduce or archive them in line with our process.

Your requests

You can ask for access, correction or deletion where local law allows. To move faster, send the request from the contact channel linked to your account and include the exact change you need.

Local law

Access and eligibility depend on local law and are available where local law permits. If a request cannot be completed in full, we will explain the limit and the next available step.

Common Privacy Questions for You

These are the privacy questions we hear most often. They focus on what we collect, how long we keep it, what cookies do, and how you can contact us if you want a copy or change. When a request depends on identity checks or local law, we say that clearly before we move forward. That way you know what to expect before you send anything.

We keep the details needed to run the account, confirm sign-in, support requests and record wallet actions. That may include contact fields, device signals, browser data and audit logs tied to your activity.

Cookies store session state, language choice and page settings so the site can remember your preferences between visits. They also help us spot unusual access and keep the account area working properly.

Yes, where local law allows. Send the request from the contact route linked to your account, and we will confirm the identity match before sharing the record or explaining any limit.

We keep records only as long as needed for account handling, dispute checks, security work and legal duties. After that, we remove, reduce or archive them according to our retention process.

Use email or live chat from the support section and say exactly which field needs correction. If we need a check before changing the record, we will ask for the minimum extra details.

Yes. Access and eligibility depend on local law and are available where local law permits. If a request cannot be completed fully, we will tell you the reason and the next step.

We use sign-in checks, session controls, access logging and request verification to protect account details. If a change touches sensitive data, we may pause it until the account match is confirmed.

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